Privacy Policy

Svasya-AI (“Company”, “we”, “our”, or “us”) operates the website https://svasya-ai.com/ (“Website”) and provides AI-powered healthcare analytics and clinical intelligence solutions (“Services”). We are committed to protecting your privacy and handling your data responsibly and transparently.

1. Information We Collect

We may collect the following types of information:

A. Information You Provide Directly

• Name, Email address, Phone number
• Organization / Hospital name
• Any information submitted through contact forms, demo requests, or email communication

B. Automatically Collected Information

• IP address, Browser type and version, Device type
• Pages visited, Time spent on pages, Referring URLs
• Cookies and tracking data

C. Client / Healthcare Data (If Applicable)

If you are a healthcare organization using our Services, we may process clinical or patient-related data strictly under contractual agreements. Such data:

• Is processed only as per client instructions
• Is secured using enterprise-grade security standards
• Is never sold or shared for marketing purposes

2. How We Use Your Information

• Respond to inquiries and demo requests
• Provide and improve our AI-driven healthcare solutions
• Communicate updates and service-related notifications
• Maintain website security and performance
• Comply with legal and regulatory obligations

We do not sell personal information to third parties.

3. Legal Basis for Processing (If Applicable Under GDPR)

If you are located in the European Economic Area (EEA), we process data based on:

• Your consent
• Performance of a contract
• Legal obligations
• Legitimate business interests

4. Data Sharing & Disclosure

We may share information only with:

• Authorized employees and contractors
• Technology service providers (hosting, analytics, email services)
• Legal authorities when required by law

All third-party service providers are bound by confidentiality and data protection obligations.

5. Data Security

We implement appropriate technical and organizational security measures, including:

• Encrypted data transmission (HTTPS/SSL)
• Role-based access controls
• Secure cloud infrastructure
• Regular system monitoring

However, no system can guarantee absolute security.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purpose for which it was collected, meet legal obligations, or resolve disputes. Client healthcare data retention is governed by separate contractual agreements.

7. Cookies & Tracking Technologies

Our Website may use cookies to improve user experience, analyze website traffic, and enhance performance. You can modify your browser settings to refuse cookies. Some features of the Website may not function properly if cookies are disabled.

8. Your Rights

Depending on your location, you may have the right to access your personal data, request correction or deletion, withdraw consent, restrict processing, or request data portability.

9. International Data Transfers

If data is transferred outside your country, we ensure appropriate safeguards are in place in accordance with applicable data protection laws.

10. Children’s Privacy

Our Services are not directed toward individuals under 18 years of age. We do not knowingly collect personal data from children.

11. Updates to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised Effective Date. Continued use of the Website after updates indicates acceptance of the revised policy.

12. Contact Us